Our Policy for Returns and Refunds
If you want a refund after purchasing cards from use, you can claim it under only the conditions below. Anything other than these situations will not be considered to be a suitable condition to give a refund.
- If the payment is in authorised status and not received. In that case, if we haven’t sent the card yet, you’ll get refund if you claim.
- If the refund is claimed within 3-7 days after getting the card.
- You can’t claim refund if the product/service is valid delivered.
- Claiming refund is valid only for specific order, not the whole bunch that you’ve ordered (if any).
- For preloaded card services, the refund policy won’t be valid. But in some cases, we offer 50% refund.
- Only the price will be refunded if the claim is valid. No processing fee will be refun
- You’ll get the refund after checking the details. So, have patience.
- We consider refund based on order type.
- If you send someone from the wallet, even if it is a mistake, it can’t be reversed.
- If you withdraw fund from your wallet, it can’t be reversed.
- Refund will be sent to your account fund. We don’t use any payment method to refund any amount.
- Processing fee or transaction fee related to wallet won’t be replaced.
If you don’t understand any point, feel free to knock us. We are always here for you. Don’t dispute any transection before contacting us. We believe in good relationship with clients. So, we try to keepawayany misconduct between our clients and us. Your kind support is always appreciated.